Our unique integrated platform combines text messaging and payments to offer an easy way to boost revenue and improve customer service for merchants

Collecting payments fast, with two-way text messaging, drives customer engagement and is the key to success. “Being able to merge the ability to provide customer service and collect payments creates tremendous value for businesses as it saves time calling and uses less resources,” says Talley. Customers can communicate with the sellers simultaneously while reducing hold times to keep customers happy. Using marketing as customer service, clients can upsell and cross sell products. For example, a hotel can text the guest prior to arrival to upgrade their room for an additional amount with a simple text. To ensure the highest level of security, they are PCI and HIPAA compliant.

Everyware offers the best option for collecting payments for a wide array of organizations, including NGOs and Healthcare offices. The company recently collaborated with a large medical company whose monthly revenue is $15 million dollars in medical billing, generally handled with numerous statements and invoices sent through the mail. With the Pay-By-Text solution, a medical company can reduce the number of statements being mailed and collect money faster. Everyware shortens the time it takes to receive an invoice in the mail and makes collecting payments from 30 – 60 days to an instant response.

Their communication platform is expanding soon to offer payment processing to support international clients. Additionally, by integrating with other chat platforms like WhatsApp or Facebook Messenger, the company will open up new avenues for collecting payments and driving customer engagement.