Global Payments: Innovative Solutions Based on Payment Technology
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Global Payments: Innovative Solutions Based on Payment Technology

Jeff Sloan, CEO, Global PaymentsJeff Sloan, CEO
Today, payment services market is witnessing significant transformation due to constant innovations in payment presentment and acceptance. The progress of digital technology, entry of non-traditional players with gripping value propositions, and varying inclinations in the way consumers pay for goods and services in their everyday lives have considerably disrupted the industry landscape. For Atlanta-based payment technology services provider, Global Payments [NYSE:GPN], it is all about the experience and the continuous desire for innovation. The company offers a wide range of products and services for their clients to accept payments across various distribution channels in about 29 countries around the world. As one of the leading worldwide provider of payment technology services, Global Payments delivers innovative solutions driven by customer needs globally. “Our partnerships, technologies, and employee expertise enable us to provide a broad range of products and services that allow customers to accept all payment types across a variety of distribution channels in many markets around the world,” affirms Jeff Sloan, CEO, Global Payments.

To drive payment innovation adapting, scaling, and simplifying how payments are processed, across platforms and points-of-interaction, the company provides processing solutions for credit and debit cards, electronic benefits transfer, purchasing cards, prepaid gift, and loyalty cards and stored value cards. “The technology which drives payments processing today is very complex and confounding. Our integrated payment division, OpenEdge removes the complications in payment processing by propelling innovation through highly scalable, secure, and business-specific payment functionality,” points out Sloan. OpenEdge incorporates the best aspects of the industry-leading Innovo and XCharge platforms. While processors offer payments tied to antiquated transits designed to support stand-alone systems, the OpenEdge platform can handle custom, and scalable payment solution integration.

Global Payments also offers a marketleading suite of innovative security services.


Our integrated payment division, OpenEdge removes the complications in payment processing by propelling innovation through highly scalable, secure, and business specific payment functionality


The full range of EMV (EuroPay, Master- Card and Visa) and certified mobile solutions include EdgeShield and GlobalShield, Point-to-Point Encryption (P2PE), tokenization, PCI-DSS customer assistance, and real-time fraud protection designed to simplify security and implementation for all customers and partners. To allow merchants to accept EMV chip card payments from their iPhone, iPad, Android phone or tablet Global Payments has introduced a mobile point of sale utilizing a card reader and app called Mobile Pay.

Additionally, Global Payments has initiated a merchant referral program, in partnership with the leading banks, which helps clients to provide their customers a preferred pricing, excellent customer service, and superior payment processing solutions. The Smart Dispute Manager (SDM) Merchant Portal is a dispute management solution from Global Payments which delivers a fast and convenient way to access and respond to cases online. The SDM solutions manage chargeback cases while keeping an eye on the overall progress and status of the existing ones.

With a procession of new entrants and emerging technologies in the payment processing industry, Global Payments continues to do what they do best innovate and bring new products and services to the market. By providing a 24/7 toll free help desk line for technical support and customer service, and through its vertical focus Global Payments provide top quality, comprehensive offerings with bestin - class service. We are involved, engaged and driven to serve our customers, to the best of our abilities. “We go above and beyond what is required. We approach every situation with a consultative mindset and offer solutions to meet your needs,” concludes Sloan.